Frequently Asked Questions

Discover everything you need to know about the world of Haute Parfumerie.

Are your fragrances authentic?

Yes, all products sold on our official website are 100% authentic and shipped directly from our heritage workshops in France.

What is the difference between Eau de Parfum and Essence?

Eau de Parfum typically contains 15-20% fragrance oil, while our Essences and Exclusifs feature higher concentrations for enhanced longevity and sillage.

Do you offer complimentary samples with orders?

Every full-size bottle purchase includes two complimentary samples of your choice, allowing you to discover other olfactory creations from our collection.

What is your return policy for perfumes?

We accept returns within 30 days of purchase, provided the fragrance remains in its original, sealed cellophane packaging. Opened bottles cannot be returned for hygiene reasons.

Do you ship internationally?

We offer premium shipping to over 50 countries worldwide. Shipping times and costs vary depending on the destination and customs regulations.

How should I store my Parfums de Marly fragrance?

To preserve the integrity of the ingredients, keep your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.